Member management

Personalise every guest visit from the moment they arrive.

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Member management

Great spa experiences start with knowing your guests. Xircuit stores treatment preferences, favourite therapists, skin sensitivities, and visit history on every guest profile — so each arrival feels like a return to somewhere that truly knows them.

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Know every member. Retain more of them.

  • Record guest preferences — preferred treatments, therapist, and room temperature — once and surface them at every subsequent visit.
  • Tag VIP guests and flag their profiles for elevated service when they book.
  • Track spend history alongside treatment records to identify upsell opportunities without guessing.

Xircuit's member-management module gives every organisation a single, searchable roster — complete profiles, contact details, membership status, visit history, and linked health data — so your team always has the context needed to deliver a great experience.

Complete, searchable profiles

Store contact details, goals, membership status, and notes for every member — searchable in seconds by name, tag, or membership type.

Visit and engagement history

See when each member last attended and track engagement trends to spot lapsing members before they leave.

Linked health and appointment data

Appointment history and health-data integrations attach automatically to each profile — no manual cross-referencing required.

Role-based access control

Staff see only the member data relevant to their role, keeping sensitive information secure without adding admin friction.

GDPR-ready data management

Manage consent, data-retention windows, and member data exports in line with privacy regulations — all from a single admin panel.

Luxury day spas that use Xircuit's member profiles to personalise guest experiences commonly see average guest spend increase — often by around 22 %.

Frequently Asked Questions

How many members can Xircuit handle?

Xircuit scales to any roster size — from a sole-trader PT with 20 clients to a gym chain with tens of thousands of members — with no performance trade-off.

Can I import existing member data?

Yes. Upload member records via CSV or use the API to migrate data from a previous system, with field mapping to match your existing structure.

Who can access member profiles?

Access is role-based. Receptionists, trainers, and managers each see the data relevant to their role — sensitive health or billing details are restricted to authorised staff only.

Related features

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